1. Important Privacy Principles

Real Estate Network Inc’s privacy program is based upon the following principles:

• Purpose limitation. We seek to collect and process Personal Information for identified, legitimate, and reasonably necessary purposes.
• Data minimization. We seek to collect the minimum amount of Personal Information reasonably necessary for the applicable purpose, subject to legal, regulatory, contractual, operational, fraud-prevention, and real-estate recordkeeping requirements.
• Transparency. We seek to explain what information we collect, why we collect it, how we use it, how it may be disclosed, and what choices may be available to you.
• Security by design. We maintain administrative, technical, physical, and organizational safeguards designed to protect Personal Information against unauthorized access, acquisition, alteration, disclosure, destruction, or loss.
• Retention limitation. We seek to retain Personal Information only for as long as reasonably necessary for the purposes described in this Policy, applicable agreements, legitimate business needs, legal obligations, dispute resolution, fraud prevention, auditing, and regulatory requirements.
• Individual control. Where required by applicable law, Real Estate Network Inc provides mechanisms through which eligible individuals may exercise rights concerning their Personal Information.

2. Information We Collect

Depending upon your relationship with Real Estate Network Inc and the services you use, we may collect the following categories of Personal Information.

2.1 Identifiers and Contact Information

• Legal and preferred name.
• Aliases.
• Postal address.
• Property address.
• Mailing address.
• Email address.
• Telephone and mobile telephone numbers.
• Account usernames.
• Customer or internal identifiers.
• Online identifiers.
• IP addresses.
• Device identifiers.
• Cookie identifiers.
• Advertising identifiers.
• Authentication credentials.
• Other similar identifiers.

2.2 Professional and Demographic Information

Depending on the context and applicable law, we may collect:

• Occupation and employer.
• Professional title.
• Professional and real-estate licenses.
• Business contact information.
• Age or date of birth where legally permitted and necessary.
• Household information.
• Co-applicant or relationship information.
• Information voluntarily supplied in connection with a transaction.

2.3 Real-Estate and Commercial Information

Because Real Estate Network Inc operates in the real-estate industry, information associated with properties and transactions may be extensive. This may include:

• Properties searched, viewed, saved, favorited, or compared.
• Property addresses and characteristics.
• Listing information.
• Ownership information.
• Rental information.
• Purchase and sale history.
• Estimated property values.
• Showing and appointment history.
• Offers and negotiation information.
• Lease information.
• Listing and buyer agreements.
• Property preferences.
• Search criteria.
• Neighborhood preferences.
• Transaction communications.
• Appraisal and inspection information.
• Title, escrow, and closing information.
• Relocation information.

2.4 Financial and Transactional Information

Where necessary to provide requested services or facilitate a transaction, Real Estate Network Inc or its service providers may process:

• Income information.
• Employment information.
• Purchase price.
• Financing information.
• Loan information.
• Down-payment information.
• Bank or financial-account information.
• Payment information.
• Transaction records.
• Tax-related information.
• Financial statements.
• Credit-related information.
• Pre-approval documentation.
• Proof-of-funds documentation.
• Closing information.

2.5 Government-Issued and Sensitive Information

Where legally permitted and reasonably necessary, we may process:

• Driver’s-license information.
• Passport information.
• Government-issued identification.
• Social Security numbers.
• Taxpayer identification numbers.
• Financial-account information.
• Authentication credentials.
• Precise geolocation.
• Biometric information where applicable.
• Information necessary for identity verification.

Real Estate Network Inc does not sell Sensitive Personal Information. Except as otherwise permitted by applicable law, Real Estate Network Inc does not use Sensitive Personal Information for purposes materially inconsistent with the purposes for which it was collected.

2.6 Internet, Network, Device, and Usage Information

When you use our digital services, we and our service providers may automatically collect:

• IP address.
• Browser and operating system information.
• Device type and model.
• Device identifiers.
• Language and time zone.
• Referring and exit URLs.
• Pages visited.
• Search queries.
• Properties viewed.
• Buttons and forms interacted with.
• Session information.
• Timestamps.
• Error logs and crash reports.
• Network information.
• Approximate location.
• Cookie identifiers.
• Advertising identifiers.
• Application events.
• Authentication logs.

2.7 Geolocation Information

With your permission where required, or where otherwise legally permitted, Real Estate Network Inc may collect approximate or precise geolocation information from your device or browser.

Geolocation may be used to identify properties near you, provide location-based search functionality, facilitate showings, support property discovery, prevent fraud, secure accounts, improve services, and provide other location-dependent functionality.

2.8 Communications and Recordings

Real Estate Network Inc may collect and retain communications between you and Real Estate Network Inc, including telephone calls, voicemail, SMS, MMS, email, chat, contact-form submissions, in-platform messages, and other correspondence.

Where legally permitted and subject to applicable notice and consent requirements, telephone calls, video calls, meetings, or other communications may be recorded, monitored, transcribed, analyzed, or summarized for quality assurance, training, security, compliance, dispute resolution, documentation, accessibility, and service-improvement purposes.

Where applicable law requires consent before recording, Real Estate Network Inc will obtain such consent or refrain from recording.

2.9 User-Generated Content

You may provide photographs, videos, documents, reviews, comments, property descriptions, messages, notes, preferences, questionnaires, survey responses, feedback, and other materials.

You should not submit information to Real Estate Network Inc that you are not authorized to disclose.

3. Information We Receive From Other Sources

We may receive Personal Information from sources other than you, including:

• Real-estate agents and brokers.
• Property owners, buyers, sellers, landlords, and tenants.
• Multiple Listing Services (MLSs).
• Public records.
• County and municipal databases.
• Governmental agencies.
• Mortgage lenders and professionals.
• Title and escrow companies.
• Insurance providers.
• Appraisal and inspection companies.
• Property managers.
• Relocation companies.
• Technology providers.
• Identity-verification providers.
• Fraud-prevention providers.
• Advertising and marketing partners.
• Social-media platforms.
• Data providers.
• Affiliates.
• Publicly available sources.
• Transaction counterparties.

Information obtained from third parties may be combined with information collected directly from you or automatically.

4. How We Use Personal Information

4.1 Providing Real-Estate Services

We may use Personal Information to provide brokerage services, facilitate buying, selling, leasing, and renting, provide property searches, schedule showings, communicate with transaction participants, prepare transaction documentation, process inquiries, provide property information, facilitate offers and negotiations, support transactions, and provide customer service.

4.2 Account Administration

We may establish and manage accounts, authenticate users, verify identity, maintain profiles and preferences, administer subscriptions, process requests, troubleshoot accounts, and protect account security.

4.3 Communications

We may communicate with you regarding requested services, properties, appointments, transactions, account activity, security, customer support, service changes, legal notices, surveys, and marketing.

4.4 Analytics and Product Development

We may use information to understand how users interact with our services, measure performance, identify technical problems, conduct analytics, develop products, improve search and recommendation functionality, conduct testing, and understand aggregate market trends.

4.5 Artificial Intelligence and Machine Learning

Real Estate Network Inc may use artificial intelligence, machine learning, statistical models, automated systems, and related technologies (“AI Systems”) to provide, operate, secure, analyze, personalize, and improve our services.

Examples may include:

• Conversational assistants.
• Search and recommendation systems.
• Property matching.
• Automated document processing.
• Transcription and summarization.
• Fraud detection.
• Cybersecurity.
• Customer-support tools.
• Lead routing.
• Marketing optimization.
• Valuation and analytics tools.
• Workflow automation.
• Internal productivity tools.

Real Estate Network Inc will not use AI Systems to make decisions that are prohibited by applicable law. Where required by law, Real Estate Network Inc will provide applicable notices and rights relating to automated decision-making, profiling, or similar processing.

Real Estate Network Inc does not authorize third-party AI providers to use Real Estate Network Inc-controlled Personal Information for their own independent model-training purposes except as expressly disclosed, contractually authorized, or otherwise permitted by applicable law.

4.6 Security and Fraud Prevention

We may use Personal Information to detect and prevent fraud, detect unauthorized activity, authenticate users, investigate suspicious activity, secure systems, prevent abuse, investigate cybersecurity incidents, enforce policies, and protect Real Estate Network Inc, users, agents, employees, and third parties.

4.7 Legal and Regulatory Compliance

We may process Personal Information to comply with applicable laws, respond to subpoenas and lawful governmental requests, comply with court orders, satisfy regulatory obligations, maintain transaction records, comply with tax requirements, prevent fraud, protect legal rights, and establish, exercise, or defend legal claims.

5. Cookies and Tracking Technologies

Real Estate Network Inc and its service providers may use cookies, web beacons, pixels, tags, scripts, SDKs, local storage, and similar technologies.

These technologies may be used for:

• Essential website functionality.
• Authentication.
• Security.
• Fraud prevention.
• Analytics.
• Personalization.
• Performance measurement.
• Advertising.
• Attribution.
• Conversion measurement.
• Remembering preferences.
• Understanding property searches.
• Improving our services.

Cookies may be session cookies, persistent cookies, first-party cookies, or third-party cookies.

Where required by law, Real Estate Network Inc will provide appropriate consent and preference mechanisms.

6. Interest-Based Advertising

Real Estate Network Inc may participate in digital advertising programs that use information to display advertisements that may be more relevant to your interests.

Depending on applicable law, this may involve cookie identifiers, device identifiers, advertising identifiers, browsing activity, property-search activity, approximate location, interactions with advertisements, and inferred interests.

Certain disclosures for advertising purposes may constitute a “sale,” “sharing,” “targeted advertising,” “cross-context behavioral advertising,” or similar regulated activity under applicable state privacy laws.

Where required, Real Estate Network Inc will provide applicable opt-out mechanisms. Real Estate Network Inc honors legally recognized preference signals, including applicable Global Privacy Control signals, to the extent required by applicable law and technically supported.

7. How We Disclose Personal Information

Real Estate Network Inc may disclose Personal Information to the following categories of recipients, depending upon the circumstances:

7.1 Agents and Brokers

We may disclose information to Real Estate Network Inc agents, brokers, employees, affiliated brokerages, and transaction personnel where reasonably necessary to provide requested services.

7.2 Transaction Participants

Depending on the transaction, information may be disclosed to buyers, sellers, landlords, tenants, property owners, cooperating agents, MLS participants, lenders, mortgage professionals, title companies, escrow companies, attorneys, appraisers, inspectors, insurance providers, property managers, and other transaction participants.

7.3 MLS and Listing Distribution

When you list a property or otherwise participate in an MLS-related service, information may be submitted to an MLS and subsequently redistributed pursuant to applicable MLS rules, contracts, and policies.

MLS data may be displayed through participating brokerages, listing portals, websites, applications, syndication networks, and other authorized channels.

7.4 Service Providers

We may engage vendors to perform cloud hosting, data storage, CRM, communications, email, SMS, analytics, advertising, cybersecurity, fraud prevention, identity verification, payment processing, document management, e-signatures, customer support, AI services, transcription, call recording, property-data services, mapping, scheduling, software development, accounting, auditing, and legal services.

7.5 Affiliates

Real Estate Network Inc may disclose Personal Information to corporate affiliates where reasonably necessary to provide services, operate the business, administer accounts, conduct analytics, prevent fraud, or perform other disclosed business purposes.

7.6 Government and Legal Disclosures

Real Estate Network Inc may disclose Personal Information when reasonably necessary to comply with law, respond to lawful process, comply with court orders, comply with regulatory requests, investigate fraud, protect rights or property, prevent physical harm, enforce agreements, or defend legal claims.

8. Business Transfers

If Real Estate Network Inc or substantially all of its assets are acquired, merged, reorganized, financed, sold, transferred, or otherwise undergo a corporate transaction, Personal Information may be transferred as part of that transaction.

Such transactions may include mergers, acquisitions, financing, bankruptcy, restructuring, asset sales, stock sales, joint ventures, corporate reorganizations, or similar transactions.

9. Data Retention

Real Estate Network Inc does not retain Personal Information indefinitely merely because it is technically possible to do so.

Retention periods depend upon:

• The nature and sensitivity of the information.
• The purpose for which it was collected.
• The duration of the customer relationship.
• Transaction and real-estate recordkeeping requirements.
• Applicable statutes of limitation.
• Regulatory requirements.
• Contractual obligations.
• Litigation holds.
• Fraud-prevention requirements.
• Security requirements.
• Accounting and tax obligations.
• Dispute resolution.
• Legitimate business needs.

When Personal Information is no longer reasonably required, Real Estate Network Inc will seek to delete, destroy, anonymize, or otherwise de-identify it in accordance with applicable law and Real Estate Network Inc’s retention procedures.

Certain information may remain in backup, archival, disaster-recovery, or legally preserved systems for a limited period after deletion from active systems.

10. De-Identified and Aggregated Information

Real Estate Network Inc may create aggregated, statistical, anonymized, or de-identified information from Personal Information.

Where information is de-identified in accordance with applicable law, Real Estate Network Inc may use and disclose such information for legitimate business purposes, including analytics, research, market analysis, product development, benchmarking, business planning, reporting, and improving services.

Real Estate Network Inc will not attempt to re-identify de-identified information except as permitted by applicable law.

11. Security

Real Estate Network Inc maintains an information-security program designed to protect Personal Information against reasonably anticipated threats.

Depending on the nature of the information and applicable risk, safeguards may include:

• Encryption in transit.
• Encryption at rest.
• Access controls.
• Least-privilege principles.
• Role-based access controls.
• Multi-factor authentication.
• Logging and monitoring.
• Vulnerability management.
• Endpoint security.
• Network controls.
• Secure software-development practices.
• Vendor security assessments.
• Employee privacy and security training.
• Incident-response procedures.
• Data-loss prevention controls.
• Backup and recovery procedures.
• Physical security.
• Periodic risk assessments.

No security system is completely secure. Accordingly, Real Estate Network Inc cannot guarantee that Personal Information will never be accessed, disclosed, altered, lost, or destroyed through a security incident.

If Real Estate Network Inc determines that a security incident requires notification under applicable law, Real Estate Network Inc will provide notice in accordance with applicable legal requirements.

12. Your Privacy Rights

Depending upon your state of residence and applicable law, you may have rights concerning Personal Information.

• The right to know whether we process Personal Information.
• The right to access Personal Information.
• The right to obtain a copy of Personal Information.
• The right to correct inaccurate Personal Information.
• The right to delete Personal Information.
• The right to obtain Personal Information in a portable format.
• The right to opt out of certain sales of Personal Information.
• The right to opt out of targeted advertising.
• The right to opt out of certain profiling.
• The right to limit certain uses of Sensitive Personal Information.
• The right to withdraw consent where processing is based on consent.
• The right to object to certain processing.
• The right to appeal certain privacy decisions.
• The right to avoid unlawful discrimination for exercising privacy rights.

Not every right applies in every jurisdiction, and statutory exceptions may apply.

13. How to Submit a Privacy Request

You may submit a privacy request through the following channels:

Real Estate Network Inc may require reasonable verification before completing certain requests. The verification process may depend upon the sensitivity of the information requested and the nature of the request.

Where permitted, you may authorize another individual to submit a request on your behalf.

14. Privacy Appeals

Where applicable law provides a right to appeal Real Estate Network Inc’s decision concerning a privacy request, you may appeal by contacting:

Privacy Appeals: privacy@realestatenetworkinc.com

Please identify the applicable request, the date of the request, and the reason you believe Real Estate Network Inc’s determination should be reconsidered.

Real Estate Network Inc will review appeals in accordance with applicable law.

15. Global Privacy Control and Other Preference Signals

Where required by applicable law, Real Estate Network Inc will recognize legally valid universal opt-out mechanisms, including Global Privacy Control (GPC).

Where a legally recognized signal conflicts with a specific consent or preference selection, Real Estate Network Inc will process the signal according to applicable law and the configuration of the applicable technology.

A preference signal may apply at the browser or device level and may not automatically apply across unrelated devices or accounts unless required by law.

16. Communications Preferences

You may opt out of marketing emails by using the unsubscribe mechanism contained in the applicable communication.

You may opt out of promotional SMS messages by replying with legally supported keywords such as STOP, where applicable.

You may continue to receive transactional or service-related communications after opting out of marketing communications.

Examples include:

• Appointment confirmations.
• Transaction communications.
• Security notices.
• Account notices.
• Legally required communications.
• Responses to your inquiries.
• Communications necessary to perform requested services.

17. Children’s Privacy

Real Estate Network Inc’s services are intended for adults and are not directed toward children under the age of 13.

Real Estate Network Inc does not knowingly collect Personal Information from children under 13 except where legally permitted and necessary in connection with a specific service.

If you believe that a child has provided Personal Information to Real Estate Network Inc in violation of applicable law, contact us at privacy@realestatenetworkinc.com .

18. Third-Party Websites and Services

Our services may contain links to third-party websites, applications, platforms, MLSs, lenders, title companies, insurers, advertisers, social-media platforms, and other services.

Unless expressly stated otherwise, Real Estate Network Inc does not control those third parties’ privacy practices.

Your interaction with a third-party service may be governed by that third party’s privacy policy and terms.

19. Real-Estate Agents and Independent Professionals

Certain Real Estate Network Inc agents, brokers, franchisees, licensees, or affiliated professionals may operate independently or through separate legal entities.

Where an agent or professional maintains Personal Information outside Real Estate Network Inc-controlled systems, that information may be subject to the privacy notice or practices of the applicable agent, brokerage, or entity.

An independent agent’s use of Personal Information in connection with services provided outside Real Estate Network Inc-controlled platforms may not be governed exclusively by this Privacy Policy.

20. MLS and Public-Record Information

Real-estate transactions frequently involve information obtained from public records, MLS databases, governmental sources, and other third-party sources.

Certain property information may therefore be publicly available or contractually required to be distributed.

This may include:

• Property address.
• Property characteristics.
• Listing information.
• Sale history.
• Tax information.
• Assessed value.
• Photographs.
• Transaction information.

Real Estate Network Inc cannot guarantee that information obtained from public or third-party sources is complete, accurate, current, or available for deletion.

21. Sensitive Transaction Information

Real-estate transactions can involve highly sensitive information.

• Social Security numbers.
• Financial-account information.
• Government identification.
• Bank statements.
• Tax returns.
• Loan documents.
• Credit-related information.
• Background-check information.
• Identity-verification information.
• Confidential transaction documents.
• Authentication credentials.

Where feasible, Real Estate Network Inc seeks to restrict access to sensitive information based on business necessity and role.

You should not send highly sensitive information through ordinary email unless specifically instructed by Real Estate Network Inc. Where available, use Real Estate Network Inc’s designated secure portal or document-transfer mechanism.

22. Fraud, Wire Instructions, and Transaction Security

Real-estate transactions are frequent targets of phishing, business-email compromise, identity theft, wire fraud, and other criminal activity.

Real Estate Network Inc may use Personal Information and transaction information to detect, investigate, and prevent fraudulent activity.

Real Estate Network Inc will never intentionally request your password through an unsolicited email.

Because wire fraud can involve compromised accounts and communications, you should independently verify payment instructions using a trusted telephone number or other independently verified communication method before transferring funds.

Real Estate Network Inc is not responsible for unauthorized transfers caused by your failure to independently verify payment instructions, except to the extent liability cannot lawfully be excluded.

23. Privacy by Design and Vendor Management

Real Estate Network Inc may evaluate privacy and security considerations when selecting technology providers and designing products.

Where appropriate, Real Estate Network Inc may require vendors handling Personal Information to maintain:

• Confidentiality obligations.
• Security controls.
• Access restrictions.
• Incident-notification obligations.
• Data-use limitations.
• Deletion or return obligations.
• Subcontractor controls.
• Audit or assessment rights.
• Applicable privacy-law compliance obligations.

Real Estate Network Inc may periodically assess vendors based on risk. No vendor assessment eliminates all third-party risk.

24. International Data Transfers

Real Estate Network Inc is primarily a U.S.-focused real-estate business. Nevertheless, certain service providers, technology platforms, cloud infrastructure, support personnel, or other recipients may process information outside the state or country in which you reside.

Where applicable law requires safeguards for cross-border transfers, Real Estate Network Inc will implement legally recognized mechanisms.

25. State-Specific Privacy Rights

Privacy rights vary materially among U.S. states.

Where a state has enacted a comprehensive privacy law or other applicable privacy statute, Real Estate Network Inc will provide the disclosures and rights required by that law.

Depending upon the jurisdiction, these may include rights concerning:

• Categories of Personal Information.
• Purposes of processing.
• Categories of recipients.
• Retention.
• Sensitive information.
• Targeted advertising.
• Sale or sharing.
• Profiling.
• Automated decision-making.
• Universal opt-out signals.
• Appeals.
• Authorized agents.

Real Estate Network Inc may maintain supplemental state-specific notices where necessary to satisfy detailed statutory requirements.

In the event of a conflict between this general Privacy Policy and a mandatory state-specific notice, the state-specific notice will control to the extent required by law.

26. California Residents

If you are a California resident, California law may provide additional rights regarding Personal Information.

Subject to statutory exceptions, these rights may include the right to know, access, correct, delete, opt out of sale or sharing, limit certain uses of Sensitive Personal Information, and receive equal treatment for exercising applicable privacy rights.

For purposes of California law, Real Estate Network Inc may collect categories including identifiers, commercial information, internet or network activity, geolocation data, professional information, financial information, sensory information, inferences, and other categories depending upon the services you use.

California law may define certain disclosures for advertising or other purposes as a “sale” or “sharing” even where Real Estate Network Inc does not receive monetary payment for the information.

Real Estate Network Inc will provide California residents with the rights and disclosures required by applicable California privacy law, including the California Consumer Privacy Act, as amended, to the extent applicable.

27. Fair Housing and Anti-Discrimination

Real Estate Network Inc is committed to compliance with applicable fair-housing and anti-discrimination laws.

Personal Information will not be used to unlawfully discriminate against individuals in connection with housing opportunities, brokerage services, advertising, or transactions.

Certain information concerning protected characteristics may nevertheless be processed where legally required, voluntarily provided, necessary to provide reasonable accommodations, required for compliance, or otherwise permitted by law.

28. Automated Systems and Profiling

Real Estate Network Inc may use automated systems to assist with property recommendations, search ranking, marketing, fraud detection, customer support, lead routing, operational decisions, analytics, personalization, and other business functions.

Automated processing does not necessarily constitute legally regulated profiling or automated decision-making.

Where applicable law provides rights concerning decisions based solely on automated processing or profiling, Real Estate Network Inc will provide those rights and required disclosures.

29. Data Governance

Real Estate Network Inc may maintain internal privacy and information-governance procedures addressing:

• Data classification.
• Access control.
• Retention.
• Deletion.
• Vendor management.
• Incident response.
• Privacy requests.
• Security.
• Data inventories.
• System ownership.
• Records management.
• Regulatory compliance.

Access to Personal Information should be limited to individuals and systems with a legitimate business need.

30. Privacy Incident Response

If Real Estate Network Inc becomes aware of a suspected or confirmed unauthorized acquisition, access, use, alteration, disclosure, destruction, or loss of Personal Information, Real Estate Network Inc may initiate an incident-response process.

This process may include:

• Containment.
• Investigation.
• Forensic analysis.
• Credential protection.
• System remediation.
• Risk assessment.
• Legal review.
• Regulator notification.
• Consumer notification.
• Law-enforcement coordination.

Notification timing and content will be determined according to applicable law and the circumstances of the incident.

31. Changes to This Privacy Policy

Real Estate Network Inc may update this Privacy Policy periodically because of changes in law, technology, services, business practices, vendors, regulatory guidance, security developments, or other operational considerations.

The “Last Updated” date identifies the most recent revision.

Where required by applicable law, Real Estate Network Inc will provide additional notice of material changes.

32. Contact Us

Privacy Policy Summary

This Privacy Policy is intended to describe Real Estate Network Inc Real Estate’s information practices and applicable privacy disclosures. It does not create rights, remedies, or obligations beyond those required by applicable law unless expressly stated.

Where applicable law imposes a higher standard than the practices described in this Privacy Policy, Real Estate Network Inc will comply with the applicable legal requirement.

If any provision of this Privacy Policy is determined to be unenforceable, invalid, or inapplicable, that determination will not affect the remaining provisions to the extent permitted by law.